Sorry to hear you're having troubles but you will need to contact the site you purchased the deal from directly.
We are a deal aggregator that combines deals from sites like Groupon, Living Social and Our Deal on to one site. When you click on a deal you are taken to the original deal site where you can read more information, and make a purchase. It is this site that you will need to speak to.
You can find contact details for many of the sites on our list of deal sites.
If you are unsure of the site you purchased from, please..
Check Your Email.
All the companies should email you confirmation of your deal. If you can't find the mail, try checking your spam or junk mail.
Check With Your Bank
If you didn't receive an email check your bank, credit card or PayPal statement. The name of company should be listed in the purchase details.
If you are still having difficulties check out the Group Buy Deals Discussion at OzBargain. You may find your issue has already been raised, and some sites have reps who can offer extra advice.
Still have a question? Please contact us.